Multi-vendor global networks are driving the need for common standards, and highly interoperable products and services. Conceptualized in the year 2005, the Metro Ethernet Forum (MEF) certification program for Carrier Ethernet equipment, solutions, services, and engineers consists of a series of tests that provide evidence for end-users, service providers, and manufacturers, that products and services are compliant of published MEF specifications.
The shift in value from products to services has been ongoing for several years now, and has opened up a whole new world of professional services and Managed Support Services. It’s the strategy of some of the world’s most innovative companies: IBM, for instance. And yet there are many areas that are still untapped, and have the potential to impact the true customer experience.
I recently read an excerpt from a Gartner report that the number of technicians with wireless access to a formal packaged field service management (FSM) solution in large enterprises will increase from 25 percent in 2010 to 50 percent by 2012. This got me thinking about workforce management systems in general, and its lower-rung place on the totem pole of telecom spending.
Last week we conducted a webinar – "Breaking the Form Barrier – Evolution of LTE & Enterprise Femtocells" – that generated a lot of incisive questions about the implementation challenges and solutions for next generation femtocells. We received more questions than we were able to answer in the time we, so the Aricent experts that led the webinar, Sanjiv Kapur and Siddhartha Bhakta, have gone through the unanswered ones with responses below.
[This is a followup to an earlier post on the Myths of Agile Testing.]
Following up on our first webinar on successfully conducting testing in an Agile development environment, we ran a second webinar for Europe. This again generated more questions than we could answer in the webinar itself, so we've collected and answered these below, we hope they are informative for those of you seeking to better employ testing in your Agile projects.
Agile software methodologies have gained widespread adoption in both traditional software and telecommunications product development in the past few years. However, with the radical approach to software development introduced by the agile methodology, lots of myths and misconceptions regarding effective testing in this environment have sprung up.