Her, the 2014 winner of the Academy Award for Best Original Screenplay, depicts a romantic relationship between a loner and his charming advanced operating system (OS). While the premise may seem outlandish, what rings true is the significant role that artificial intelligence (AI) plays in our lives.

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The billing system-also known as the business support system-is a vital tool for communications service providers. The system bills end customers and manages payments to service providers. Having an efficient, feature-rich and “smart” system is essential as technologies such as Artificial Intelligence (AI), Machine Learning (ML), Natural Language Processing (NLP), Internet of Things (IoT) and Advanced Analytics become more pervasive.

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The network is the bedrock of nearly every significant innovation that we see around us. For example, the high-speed 4G network is making self-driving cars a reality, one of the biggest innovations of this era. A Deloitte report estimates that self-driving cars, enabled by wireless connectivity, will reduce emissions by 40% to 90%, travel times by nearly 40%, and delays by 20%. A 2013 study estimated that if 90% of vehicles were autonomous, it would save 21,700 lives and $447 billion per year.[1]

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