With any new technology wave, the skills required for success in the new wave may not be the same as the prior wave. Clearly IoT places a premium on connectivity and software skills, as well as user experience, platform development and cross-system testing. Other needs are continuing to emerge and evolve as companies develop more experience with IoT – and learn from early successes and failures.

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The second fundamental change impacting third-wave product design is a new architecture. Given the ingredients of cloud technology, ubiquitous connectivity and sensing, a device-to-cloud architecture would seem right. Just capture the sensor data, upload to the cloud, and analyze. However, a device-to-cloud architecture (often called a cloud-oriented architecture) is the exception today, not the norm.

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Computers used to look like computers. Of course, we saw an evolution of form factors from large mainframes to portable mobile devices, but this was a measured evolution with user interface paradigms anchored around screens and manual input methods (e.g. keyboard, touch, voice). If we transported a DEC VT100 terminal user from 1978 to the present day, they might be surprised by the vivid color and graphics of a laptop or touch screen computer, but they would instantly understand how to interact with it.

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The Economist describes the current state of the Internet of Things (IoT) as a “quiet revolution” that is impacting both product and service firms across all sectors of the economy. Their 2013 survey found that 75% of companies were exploring uses and applications leveraging the IoT.

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It’s a challenging and exciting time for communication service providers. On one hand there is exponential increase in mobile data traffic, driven by newer trends/newer applications

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The Aricent team is thrilled to have attended CES 2015 this month, where we demonstrated our new capabilities for the much-anticipated connected car, focusing on user design and consumer expectations.

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