The next-generation of automation comes to life with AI and machine learning.
Over the decades, business process automation has had a significant positive impact on capital and labor productivity and the standard of living in countries around the world. Now, we are entering a new era for business process automation with the introduction of robotic process automation (RPA).
A smart city is expected to bring with it a better quality of life, sustainability of natural resources, efficient and reliable infrastructures and services. As of 2014, urban population accounted for 54% of the global population and continues to grow. The global urban population is expected to grow approximately 1.84% per year between 2015 and 2020. This adds to a multitude of teething issues to growing cities such as exploding traffic, poor public transport infrastructure and rampant exploitation of the limited natural energy resources in addition to the safety and security concerns of senior citizens. It poses definite challenges to livability and sustainability.
Mobile technology is transforming how we live, work and play – and every year, Mobile World Congress is the best showcase for “what’s next.” Earlier this week, we shared news about Aricent’s expanded IoT Engineering Services portfolio, and provided an overview of Aricent’s Enhanced LTE innovations. Today we want to share an overview of other new technologies and services that we’re demonstrating at #MWC15:
It’s a well known bromide of user research: customers don’t always know what they want - even when they think they do. Just because they can articulate it explicitly and provide detailed use cases, is no guarantee that once they get the thing they’ve asked for and desired, that they will in fact want it.
Unfolding the need for Unified Communications Federation
UC Federation is becoming the communication solution of choice not just for high-flying enterprises with shrinking travel budgets, but for Small Medium Businesses as well. Adoption of unified communications federation in enterprises is accelerating. More and more enterprises are embracing the need for software-powered communications beyond their network boundaries, to facilitate communication and collaboration anytime, anywhere among colleagues, vendors and customers around the globe.
The shift in value from products to services has been ongoing for several years now, and has opened up a whole new world of professional services and Managed Support Services. It’s the strategy of some of the world’s most innovative companies: IBM, for instance. And yet there are many areas that are still untapped, and have the potential to impact the true customer experience.